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FAQs

Jump to questions about:

OUR PRODUCTS     SHIPPING     HERBAL SMOKE

 

What's in your blends and pre-rolls?

Our loose-leaf blends contain an herbalist-formulated blend of organic, food-grade herbs and that's it - no tobacco, no nicotine, no cannabis, no CBD, no THC, no synthetics, and no added chemicals or isolates.

Our pre-rolls pair these herbal blends with organically-grown CBD hemp flower, which contains less than 0.3% Δ9-THC, but still no tobacco, no nicotine, no synthetics, and no added chemicals or isolates.

You can find full ingredient lists under each product description here.

I want to carry Puff Herbals wholesale, do you offer that?

Yes! We’re excited to foster thriving wholesale partnerships with retailers that are aligned with our ethos. If you’re interested, fill out our wholesale application form here and we’ll be in touch with you.

Do you have sample sizes available?

Not yet, but we're working on it! If you're a retail shop interested in starting a wholesale partnership and want to try before you buy, fill out our wholesale form and we'll be in touch.

Will your products make me test positive for THC on a drug test?

The hemp flower in our pre-rolls contains less than 0.3% Δ9-THC on a dry-weight basis per U.S. federal law. This isn’t enough to be intoxicating, but to be on the safe side our pre-rolls should be avoided if you’re concerned about testing positive for THC on a drug test. Our loose-leaf blends contain no THC whatsoever.

Where do you ship? Do you ship internationally?

We currently ship within the United States and to United States territories. Please note we're unable to ship our Signature Collection to the state of Louisiana.

We’re working on expanding shipping to other countries - Canada is next! The best way to be notified of when this happens is to subscribe to our newsletter.

Are your shipping boxes discreet?

We ship all of our orders in brown, normal-looking cardboard boxes with no special tape or anything, so nothing flashy! The return address WILL say "Puff Herbals."

There's an option to sign up for text-message shipping updates upon checkout, so you'll know exactly when the package has been delivered.

Can I change my shipping address?

If you made a mistake when placing your order, email us at hi@puffherbals.com with the subject line, “SHIPPING ADDRESS CHANGE FOR ORDER #[number]” as soon as possible after placing your order. As long as your order hasn’t already shipped, we’re happy to make sure it gets to the right place.

Can I track my shipment?

You bet! As soon as your order has been shipped, you’ll receive email confirmation with a USPS tracking number. There's also an option to sign up for text-message shipping updates upon checkout if you want to be notified with updates.

What's your returns and exchanges policy?

You can read it here!

Why would I want to smoke these herbs?

Historically, humans have had an intimate relationship with smoke. We have worked with it in times of celebration, journeying, spiritual and religious rituals and ceremonies, and personal relaxation.

Our blends offer an herbal alternative for those who enjoy the act of smoking but don't wish to consume nicotine or THC. Our blends also allow smokers of other plants to formulate their experience with more intention.

Check out our blog to learn more about the herbs in our blends, and how to work with them. 

Should I inhale into my lungs?

It’s really up to you and your preference. Some people just like to taste the herbs in their mouth and exhale, while other people like to inhale into their lungs. However, the effects of the herbs will be more noticeable and immediate when inhaled and held for a comfortable amount of time before exhaling.

Can smoking herbs help me quit tobacco/nicotine?

While not tobacco cessation products, some folks have worked with our herbal blends as a way to ease their quitting process. We recommend listening to the HerbRally podcast episode, "Smoking Herbs and Strategies for Quitting," with our founder to learn more about this. Listen on Spotify here or read the transcript on our blog here.

 

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